The Joint Commission: National Patient Safety Goals for Medicare Based

The Joint Commission: National Patient Safety Goals for Medicare Based Long Term Care The Joint Commission is a nonprofit organization that focuses on improving the Healthcare system. They do this by regulating and evaluating health care organizations, helping them improve and give a more effective and safe care (The Joint Commission, 2012). The National Patient safety goals are ways in which the joint commission strives to improve the way health care is provided (The Joint Commission, 2012). Effective on January 1, 2012, the Joint commission came up with new ways to improve the Care of Medicare Based Long term Care facilities and provided Safety regulations to be followed. In order to better understand the impact that this regulations have in the healthcare, it is necessary to identify and describe the purpose of each regulation, and emphasize on the impact that falls in particular, can have among the geriatric patients. Safety Goals and Purpose †¢ Identifying patients correctly when providing Care: Nurses are supposed to have two resident Identifiers when trying to care for a patient for the first time and after that, one identifier is acceptable. Identifiers such as Room number or location are not acceptable. To ensure this is carried out correctly nurses must ask for two identifiers in situations such as specimen collection, when providing treatments or when collecting blood for clinical testing (containers must be labeled in front of the patient). The Purpose of this guideline is to ensure that the patients are been properly identified and that they are receiving the right treatments and medications (The Joint Commission, 2012). †¢ Using Medications Safely Reduce Harms associated with Anticoagulant Therapy: This goal e... ...m, and taking these basic precautions will take health care to the next level. References Jones, D., & Whitaker, T. (2011). Preventing falls in older people: assessment and interventions. Nursing Standard, 25(52), 50-55. Jr, K. R., & Barber, C. E. (2011, August 29). Preventing falls in the elderly. Retrieved from http://www.ext.colostate.edu/pubs/consumer/10242.html Peel, N. M., Travers, C., Bell, R. R., & Smith, K. (2010). Evaluation of a health service delivery intervention to promote falls prevention in older people across the care continuum. Journal Of Evaluation In Clinical Practice, 16(6), 1254-1261. doi:10.1111/j.1365-2753.2009.01307.x The Joint Commission. (2012, January 01). National patient safety goals: Medicare based long term care. Retrieved from http://www.jointcommission.org/assets/1/6/NPSG_Chapter_Jan2012_LT2.pdf

Work in Front of the Kids

Kohler-Evans, Patty A. Co-Teaching: How to Make This Marriage Work in Front of the Kids. Education, 127, 2, 260-264. Summary The article â€Å"Co-Teaching: How to Make This Marriage Work in Front of the Kids† by Kohler-Evans discusses the implications and effects of co-teaching on children, and provides co-teaching lessons for teachers whoa re willing to improve class performance. The article provides both theoretical and practical research of the problematic issues. The author writes that general education teachers don’t try to meet the needs of all students, but it is inappropriate as students have different abilities to learn.Moreover, disabled students should be provided with more care and attention than normal students. Therefore, co-teaching seems to be one of the most effective strategies to make teachers feel the needs of all students and to choose education program depending on that factor. As a result, a practical research was conducted to identify whether co- teaching was effective in improving overall students’ performance. During experiment two teachers were placed in one room at the same time. This process was called co-teaching.Kohler-Evans continues that â€Å"co-teaching teams have been forced into the general education classroom where veteran teachers feel insulted to have a special education teacher placed in the room with the expectation that they both teach content area critical concepts†. (p. 260) She claims that results appeared encouraging. Despite the fact that teachers were forced to teach, not asked, the majority of teachers involved in the experiment said they were pleased with the outcome and were going to try again as it ensured positive effect of students’ performance.However, the author claims that more studies are needed to identify exacts effects and outcomes of co-teaching on children, especially on children with special needs. Nevertheless, it is apparent that co-teaching is effective way to make students more involved in studying process and to improve their achievements. I think that one of the most important ideas of co-teaching is tendency to cooperation and partnership as working with another teacher will provide more new ideas about managing, planning and monitoring the perfect lesson. Apparent strength of the article is that the author doesn’t simply discuss effects and benefits of co-teaching.Instead, she provides practical recommendations for those teachers whoa re willing to practice the technique of co-teaching. She recommends, for example, finding volunteers. Of course, many teachers are confident in their professionalism and they don’t want to be taught, but there are still teachers who are open to new ideas. It is important to note that co-teaching relations are an excellent opportunity for professional growth and development. Further, the author tells to place value on co-teaching and to refer to it as inclusive practice.It is important as à ¢â‚¬Å"when all students are valued, students without disabilities have the opportunity to develop into more compassionate and caring individuals†. (p. 262) However, the central advice is to have fun from co-teaching as it offers many opportunities for cooperation and collaboration, for exploring new teaching practices and improving performance. Knowledge Application I think the article is very informative offering use new fresh ideas about teaching practices. The information provided in the paper has improved and broadened my knowledge of co-teaching and its specific moments.I think that this practice can be implemented in every classroom as it is a new opportunity for both teachers and students. Teachers will learn how to treat each other equally and how to share responsibilities. Students, in their turn, will be provided with wider range of information and knowledge. However, I don’t think that traditional education should be forgotten. Summing up, co-teaching gives a n opportunity to share the best teaching moments with someone else. References Kohler-Evans, Patty A. Co-Teaching: How to Make This Marriage Work in Front of the Kids. Education, 127, 2, 260-264.

Mobile Technologies

We are indeed living in a very fast-paced world. Everything seems to be found on the World Wide Web, communication is instant, and there are countless of technologies developed that would make our lives easier. These technologies, or most of them, aimed to make the world connected, so that communication is possible beyond distance, space, location or time. The history of communication would show us the developments and significance of communication in our everyday lives. The need for an efficient communication has led to the technologies that make communication faster. From messengers as a way to deliver the message in the old times to telegraphs and to telephones in the present time, communication has gone a long way. But the fact is that it didn’t stop there. Today, we can communicate through the vast choices of technologies such as cellular phones, pagers and computers. Further developments continue until today. These technologies have become mobile, meaning we can communicate with others, conduct business and be entertained on the go without being confined to one place, as is the case with desktops (Farooq & Carroll n.d.). Thus, we call them mobile technologies. Many studies were conducted about different mobile technologies that can be offered to consumers. One thing those studies have in common is that they showed how important these technologies became, as shown by the demand for them. One significant aspect of mobile technologies is in the area of business. One does not really have to be in his office in front of the computer when conducting business. Even when he eats lunch, he can tie a deal with just a few clicks on his phone or palmtop. It is important to note that with the rise of these mobile technologies, certain things have changed. One example is how we conceptualize things, such as place, locality and physical presence. This paper will try to delve into the role and importance of these mobile technologies and how they affect our conceptualization of place, locality and physical presence. Mobile Technologies on Place and Locality Mobility is fundamentally associated with location (Farooq & Carroll n.d.). The question that arises in connection with this is, how does location bring possibilities for the mobile user? Farooq and Carroll mentioned that location-based or place-based awareness for the users can be augmented by the use of Global Positioning System (GPS). The use of GPS will surely bring research possibilities and richer user interaction. According to the article â€Å"Locality in the Age of Virtual Transcendence,† the people’s experiences of place, locale in particular, are bound with the idea of distance. It adds that locale is a â€Å"human-centric concept† which exhibits a spatial relationship between presence – a mobile, for example – and a â€Å"perceivably stationary place.† Moreover, since humans cannot be at more than one location at a given time, this becomes an existential constraint. Today, however, we all experience transition into the virtual extensions of the physical world. Due to the technological advances, temporal and spatial distances have been overcome. In fact, two subjects can dwell in the same place in sound and image despite the physical distance. They can share a virtual space through avatars (Internet user’s representation of her or him) and can access physical spaces through webcams and satellite broadcasts. The article concluded that being at more than one location at the same time has risks. It says that man’s need to conquer distance and break the boundaries of locality may mean the loss of the possibility for transcendence (â€Å"Locality† n.d.). Meyrowitz (2004) agrees with this. He says that a person cannot occupy two places at the same time regardless of the sophistication the technologies offer. He adds that â€Å"the localness of experience is a constant.† The concept of locality persists in our everyday lives. Our basic needs must be â€Å"met locally.† We are also grateful for the local convenience stores when we need something. Meyrowitz (2004) mentions that although locality plays a role in the way we sense the world, those entities that we sense are not just local. Why? It’s because media have extended our perceptual field. He furthered that with the rise of mobile and immobile technologies, the people near us have less influence as they use technologies to interact with others who are more distant but still are local and accessible. Media have also influenced us in a way that we perceive our community as not just the community but one of the many communities where we could live. Our locality, we realize, is not the center of the universe, nor our physical surroundings the foundation of our experiences (Meyrowitz 2004). With the rise of mobile technologies, or those devices that we can carry around and still be connected to the world, we have conquered the concept of place. We can always communicate with our families or friends no matter where we are (as long as there is a signal). This is probably one of the advantages of these mobile technologies. Unlike desktop computers, radios or bulky devices, handheld and portable ones such as cellular phones and laptops and iPods can be carried around and some can even do business while riding the train. The new technologies have enable people to share information with others who are in different localities. Imagine that long ago, we couldn’t have reached the people who are in far localities in the same way we now do. Mobile, and immobile, technologies have enabled us to have access on our families and friends no matter where we are or where they are. In an article of O’Hara, Brown and Perry (2003), they believed that the concept of place in relation to mobility can afford various possibilities for â€Å"ongoing configuration of relationships with other people, and even for performing actions and for habitual action.† However, the configuration of place means more than just location. Technologies have important roles in making work possible for those mobile workers in different places, and devices such as mobile phone and networked laptop make these possible. The authors also mentioned that mobile workers can transform any place, be it restaurants, cafes or bars, into places of work. These leisure spaces become invaded by the mobile technologies. In fact, a testimony to this is the ring of the mobile phone in any of these places (O’Hara, Brown & Perry 2003). Ito (n.d.) mentioned that â€Å"place and locality is a technology-enabled achievement.† This is probably because with technologies in our hands, place and locality is not a hindrance. We can communicate, do business, and be entertained in places that seemed impossible in the first place. Perlman (2005) added that technologies have made the Internet to be anywhere. In fact, they can even bring the Internet into the streets. When we look around us, we see people holding phones where they can access the Internet, or typing in a laptop. Perlman also said that people used to just view webpage, but now they can also create them. However, Farooq and Carroll (n.d.) countered by saying that users of mobile technologies have no access to peers or resources compared to desktop users. This is because mobile users are in a different contextual situation since everything within the environment has changed. The authors said that this usually leads to uncertainty, or heterogeneity. Moreover, mobile users of these technologies do not have much control over the configuration of their environment. Thus, they do not have much control on the way they manage work. People began to subscribe to these mobile technologies for whatever they’re worth. Today there are cellular phones that can help in tracking another person through location-awareness and presence. There are also phones that can receive information about that house you want to buy through a transmitter. Moreover, some phones today have built-in Global Positioning System (GPS) and outfitted with WiFi (Wireless Fidelity) technology. All of these are created to enhance communication or social networking or business (Smith & Grubb 2004). Meyrowitz (2004) mentioned that through the electronic media (including the mobile technologies), people have become emotionally attached to certain places. Just think that long ago, when we are moving in another locality, we miss our old place along with its people and places and the experiences we have gathered there. But the media have helped us in a way that â€Å"we can now transport most of our nexus interactions with us wherever we go† (6). Smith and Grubb (2004) reported that consumers and businesses using location-aware computing will increase from 150,000 to 42 million in just three years. This was brought about by the 1996 FCC mandate that requires mobile carriers to find any subscriber making an emergency call to within 50 to 100 meters. They added that through location-awareness and presence, both of which enable a device to be geographically located, the way people use networked services will still change. Moreover, designers of such technologies are finding out ways that location-awareness, mobility and presence can further improve each service and application so that they can offer their users superior experience. Mobile Technologies on Physical Presence Through mobile technologies, one doesn’t really have to be with the person he communicates with just to talk with him or send him a message. This is one of the advantages offered by the mobile technologies. Today there are 3G (third generation) phones that enable someone to communicate with another while looking at that person on the phone. Several companies can also do a meeting while on different countries through a screen where they can see each other. It’s almost face to face. Farooq and Carroll (n.d.) believed that a sense of physical presence is associated with a common place wherein people meet and interact. But Harper, Goble and Pettitt (2004) argued that today, the virtual world tends to be more respected than the physical. They have mentioned that people are becoming too reliant on the ‘net’ because it is their gateway to other worlds or their way of communicating with remote people and a better form of self-expression. Moreover, the focus on the virtual distorts our perception in overestimating the importance of these technologies. As a result, the local environment becomes ignored when it comes to information giving. Harper, Goble and Pettitt (2004) added that the virtual and the physical must be connected because the latter is important to realize the full potential and importance of the virtual world. They also suggested that the ‘net’ and the mobile technologies must relate to the users’ physical location and real-world artifacts to be able to arrive at choices and decisions about what information will be useful or required. Smith and Grubb (2004) said that the introduction of the aspect of presence will bring changes in the way we use person-to-person communication media and will influence network service. For instance, when we know the location of a family member in advance, it eliminates the need to send a voice call when the reason for calling is to find out that information. Moreover, if we know the mood and activity of that person, we can determine the method of communication that is appropriate. Another example is that, if we want to call a friend just for a friendly chat, it would be better to know first if he is not busy or in a bad mood. In the same way, if I need to contact an associate about an urgent business decision, I would like for him to know this urgency so that he can let me know what he thinks. Farooq and Carroll (n.d.) commented that handheld devices are now engrained in our everyday lives. But that would mean we should consider the existing application and how the standard will change with the emerging mobile technologies. They added that handheld technologies, which are also mobile in a sense, can create even better interactions and consequences for different users, whether they are in their homes or outside. This just shows that the addition of mobility to the various technological devices will supply more channels of communication that are beyond the exchange of information. Rheingold (2005), along with some friends, has interviewed several mobile technologies users, preferably those who use telephones. Their survey showed that the people of Shibuya, particularly the teenagers, were very much into sending text messages and ring tones and logos. In fact, they are called â€Å"the thumb tribe† (Rheingold 2005). The article also showed that the advent of mobile phones in Japan has freed youth in one way or another. It was mentioned that they are no longer constrained by the landline shared by inquisitive family members. Mobile phones have offered youth privacy, something the landline cannot give them. This is just one of the reasons why the mobile phones started an intergenerational power shift in the country (Rheingold 2005). More and more developments will arise that would further affect how we conceptualize place, locality and physical presence. One thing is for sure: these technological developments are there to help us in making our lives easier and giving us richer experiences. However, as these technological advancements cannot be avoided and must be embraced to realize their full potential, users must bear in mind that they must still appreciate and give importance to the things that would somehow affect them. It is still better to go visit and see our friends and families no matter how far they are and despite that mobile phone in our pockets. And it is still better to treasure the places and the locality that have been a part of our lives. References The Beginnings of Communication. N.d. Swinburne University of Technology. Farooq, U. & Carroll, J.M. n.d. Mobilizing Community Networks. Center for Human Computer Interaction, Department of Computer Science, Virginia Polytechnic and State University. Harper, S., Goble, C., & Pettitt, S. 7 April 2004, ‘Proximity: Walking the Link.’ Journal of Digital Information, Vol. 5, Issue 1, viewed 31 October 2007, . Ito, Mizuko. Network Localities: Identity, Place and Digital Media, viewed 31 October 2007, . Globe Newspaper Company. 2006, The Art of Mobile Technology, viewed 31 October 2007 from Boston.com site. Locality in the Age of Virtual Transcendence. N.d. Viewed 31 October 2007 from Between Man and Place, . Meyrowitz, Joshua 2004, The Rise of Glocality: New Senses of Place and Identity in the Global Village. O’Hara, K., Brown, B. & Perry, M. Mobile Work, 2003, Technology and Place. 18:08 Rheingold, Howard 20, July 2005, The Next Social Revolution. Swinburne University of Technology. Basic Books. Smith S. & Grubb J. 2004, Location and Presence in Mobile Data Services, viewed 31 October 2007 from Boxesandarrows site: .   

Chemical or Molecular Formula for Carbon Dioxide

Chemical or Molecular Formula for Carbon Dioxide Carbon dioxide normally occurs as a colorless gas. In solid form it is called dry ice. The chemical or molecular formula for carbon dioxide is CO2. The central carbon atom is joined to two oxygen atoms by covalent double bonds. The chemical structure is centrosymmetric and linear, so carbon dioxide has no electric dipole. Key Takeaways: Carbon Dioxide Chemical Formula The chemical formula for carbon dioxide is CO2. Each carbon dioxide molecule contains one carbon atom and two oxygen atoms, bound to each other by covalent bonds.At room temperature and pressure, carbon dioxide is a gas.The carbon dioxide molecule is linear. Carbon dioxide is soluble in water, where it acts as a diprotic acid, first dissociating to form the bicarbonate ion and then carbonate. A common misconception is that all dissolved carbon dioxide forms carbonic acid. Most dissolved carbon dioxide remains in molecular form. Why Is Water Bent and Carbon Dioxide Linear? Both water (H2O) and carbon dioxide (CO2) consist of atoms connected by polar covalent bonds. Yet, water is a polar molecule while carbon dioxide is nonpolar. The polarity of the chemical bonds within a molecule is not sufficient to make the molecule polar. Each water molecule has a bent shape because of the lone electron pair on the oxygen atom. Each CO bond in carbon dioxide is polar, with the oxygen atom pulling the electrons from carbon toward itself. The charges are equal in magnitude, yet opposite in direction, so the net effect is to produce a nonpolar molecule.

Free Essays on CRM

CRM for Dummies More often than not we hear the consulting gurus say something like â€Å"CRM can help you not only retain existing customers, but can also help you widen your customer base† or â€Å"CRM helps you track your opportunities better, and helps you focus on those customers who help you to rake in that much more – not just in terms of volume, but also interms of profitability† or several such things and we end up wondering whether the way we run our business would ever be the same again? On one hand we have the ‘E’ things which seems to be selling like hot cakes, and on the other hand people are talking about this new buzz word CRM - Customer Relationship Management. How similar are they or how different are they?Managing the relationship with customers and making them happy or should we say â€Å"delighted† has come in to the limelight in the wake of globalization, where Customer delight is the only key to success or more so the very existence. Th e focus on customers and giving them exactly what they want has been there in almost all organizations, then why the sudden talk about CRM?To answer that question we need to look at what is the current situation in the Industry today. With a general slowdown of the global economy companies are finding it hard to get going. More so with the advent of technology which has made life easier for your competitors. Gone are the days where you had a technological edge over your archrival. With new and affordable technologies your competitor is just a matter of days behind you in terms of product launch. So what are you left with as a key-differentiating factor? What are you left with as a feature that could make your customer chose you over your competitor? Scary as the situation may seem, it is the ground reality that many companies the world over have come to terms with and have realized that customers need to be looked at more seriously than ever before.The perception a customer has ... Free Essays on CRM Free Essays on CRM CRM for Dummies More often than not we hear the consulting gurus say something like â€Å"CRM can help you not only retain existing customers, but can also help you widen your customer base† or â€Å"CRM helps you track your opportunities better, and helps you focus on those customers who help you to rake in that much more – not just in terms of volume, but also interms of profitability† or several such things and we end up wondering whether the way we run our business would ever be the same again? On one hand we have the ‘E’ things which seems to be selling like hot cakes, and on the other hand people are talking about this new buzz word CRM - Customer Relationship Management. How similar are they or how different are they?Managing the relationship with customers and making them happy or should we say â€Å"delighted† has come in to the limelight in the wake of globalization, where Customer delight is the only key to success or more so the very existence. Th e focus on customers and giving them exactly what they want has been there in almost all organizations, then why the sudden talk about CRM?To answer that question we need to look at what is the current situation in the Industry today. With a general slowdown of the global economy companies are finding it hard to get going. More so with the advent of technology which has made life easier for your competitors. Gone are the days where you had a technological edge over your archrival. With new and affordable technologies your competitor is just a matter of days behind you in terms of product launch. So what are you left with as a key-differentiating factor? What are you left with as a feature that could make your customer chose you over your competitor? Scary as the situation may seem, it is the ground reality that many companies the world over have come to terms with and have realized that customers need to be looked at more seriously than ever before.The perception a customer has ... Free Essays on CRM Human resources have often been considered the most valuable asset of a business, but organisations often don’t act on this principle. If a company aims to retain its employees the areas of job satisfaction and loyalty must be examined. Job satisfaction refers to an employee’s general evaluation of his or her job. The following paper discusses opinions of the major factors that create and improve employee loyalty and job satisfaction, and connects these opinions to the relevant theory. It then considers the factors that can deter internal communications and gives practical example of these factors. Full time employees spend almost 40 hours a week, or even more, in their work environment. The work environment and culture of an organisation will have an effect on the attitude that an employee has of their job. Obviously, the basic physical needs of an employee should be met in order to make the employee comfortable. The appropriate working equipment must be supplied and equipment that is not directly related to the job should be provided. This may include appropriate lunch and washing facilities. Without these physical amities, the working environment is not a pleasant space to occupy, and employees are more likely to be dissatisfied with their jobs. The not physical environment is just as important. The organisational culture is relevant to job satisfaction. When a person’s beliefs, values and norms are not in line with the organisations, they will not feel connected to the business. A strong organisational culture, which is shared by employees, encourages a sense of belo nging and loyalty to the company. (Daft & Marcic 2001) Extremely important to many aspects of business, including employee satisfaction is effective communication. Federal Express in Canada, asks for employee input and suggestions. The communication process also travels in the other direction with management providing feedback and communicating with empl...

Arizona v. Gant Essay Example | Topics and Well Written Essays - 1500 words

Arizona v. Gant - Essay Example Meanwhile, in his house were two persons and one of them was caught in his possession with a crack pile. The Arizona police officers who responded thought Gant has discerned their arrival but found him at his house driveway. An officer shone a flashlight in his hand over the car and saw Gant in it. When Gant saw the police officer, he voluntarily vacates the said car (â€Å"Arizona v. Gant,† n.d.). Meanwhile, the officer immediately gets into the car and made a search. Later, he found some pieces of drugs and a handgun. Gant was then arrested and brought to the police station for his case. Before the Court could move into the trial proper, the suspect asked the judge regarding the evidences that the Arizona police had acquired into his possession, to declare it unconstitutional. Gant stated that those evidences taken against him were fruit of an illegal search. He further contended that the police officer should have secured a search warrant before they could enter and search into his premises. In addition, he argued that the search was in violation of the Fourth Amendment under the provision which strongly prohibits unreasonable searches and seizures (â€Å"Arizona v. Gant,† n.d.). But to his surprise the trial judge denied the motion he has moved. After that, Gant’s case was given verdict by the trial court. ... Gant,† n.d.). Issue: The case has posed a question whether or not the police officer can arrest the recent occupant of the vehicle who did not make any signs of trouble and get out voluntarily. And in regard to the manner of conducting a search, the issue is whether or not the police can make a search on a certain premises without first securing a valid search warrant (â€Å"Arizona v. Gant,† n.d.). Court Decision A. The Court of Appeals gave merit on the case in favor of the suspect. It ruled that the suspect had been denied of his right against unreasonable searches and seizures. The evidences gathered (drugs and drug paraphernalia) were sought after an illegal search. In addition, the search made to the vehicle did not justify and connect to the arrest of the suspect. Thus, disagreeing to the decision of the trial court and proving the invalidity and unconstitutionality of the search made (â€Å"Arizona v. Gant,† n.d.). B. Although the decision was reversed in the Court of Appeals, actually it was not the final resort or the final verdict. The case was brought to the highest court--Supreme Court. On May 24, 2004, the court gave its say and decision to the case. It held that police officers can make a search on a vehicle despite the fact that the occupant has already vacated it voluntarily. Thus, rendering the decision of the Court of Appeals invalid and proving the issue as constitutional. In addition, a search can be made warrantless if it is incidental to a valid arrest (â€Å"Arizona v. Gant,† n.d.). Evaluation of the Decision’s Constitutional Significance In the case of Arizona v. Gant, the Supreme Court’s decision was considered the final verdict. Although it had been contended and appealed by the suspect before

Solving Business Task Assignment Example | Topics and Well Written Essays - 750 words

Solving Business Task - Assignment Example We are looking for the "Asymp. Sig. (2-tailed)" value, which in this case is 0.858. This is the p-value for the test. We report the Wilcoxon signed-ranks test using the  Z  statistic. A Wilcoxon signed-rank test showed that there was no statistically different ranking score between the management team and the industry expert team (Z = -0.179, p = 0.858). Indeed, median Pain Score rating was 5.5 both management team and the industry expert team. Assessment of the correlation between the variables; table 1 below shows the correlation between the variables. It is clear from the table that the number of trips made has the strongest correlation with the dependent variable safety; the correlation coefficient is given as 0.961 which shows that the two variables have a strong linear positive relationship. Essentially, two variables have significant relationship with the dependent variable (safety). Travel has a linear negative relationship with the dependent variable safety. Using only the strongest relationship identified above, a simple model simple linear regression model which could be used to predict a customer’s rating of safety was developed. Based on the above results, we construct a model of safety being predicted by number of trips (since number of trips had the strongest relationship); the model equation is given as follows; Using the above model, we can forecast (predict) the dependent variable. First, it can be observed that given zero trips one would expect the rating for safety on the system to be 1.349. However, there is a positive relationship between number of trips and the rating for safety on the system; the coefficient for the number of trips is given as 0.108, this means that for any unit increase in the number of trips, one would expect the rating for safety on the system to increase by 0.108. From the given model, it can be seen that the value of